Privacy Policy

BLACK MOON COSMETICS, INC. PRIVACY POLICY
Updated: June 23, 2026

INTRODUCTION:

Thank you for stopping by and taking the time to read our Privacy Policy! At Black Moon Cosmetics, your safety and privacy are our top priorities. We want to ensure your shopping experience with us is effortless, fun, and most importantly, safe. Here at Black Moon, transparency is also very important to us. For this reason, we have provided our Privacy Policy below which applies to our website www.blackmooncosmetics.com and any associated subdomains, portals, services, products, goods, or any other services controlled by us that provides a link to our Privacy Policy page.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

We collect information you provide to us such as: your first and last name, billing and shipping address, credit card and/or debit card number, banking or other financial information, email address, and gender or gender identification. If you are a part of our rewards program, your birthdate and order history. We also may collect social media information, such as social media handles, content and other data shared with us through third-party features that you use on our website and other services (such as tools, payment services, widgets and plug-ins offered by social media services like Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us). 

We may also obtain Personal Information from you where you expressly provide us with the information via e-mails with you, letters, telephone calls or other communications from you, information provided via support services, web forms or inputs/uploads into our website, documents you have provided to us in connection with your orders and/or employment applications. 

Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of our website and services. 

Like many businesses, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with our website or services (herein “Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (herein “Device”) whenever you visit or interact with our website or services. Usage Information may include:

  • Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
  • Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
  • Referring and exit web pages and URLs; 
  • The areas within our website and services that you visit and your activities there, including remembering you and your preferences;
  • Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
  • Your Device characteristics; and
  • Certain other Device data, including the time of day you visit our Site or Apps or other information used to provide analytics or other usage information.

For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you. This information is collected directly from you, automatically through your use of the website, or from third-party service providers.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 


What about SMS Consent?
By opting in to receive SMS marketing communications, you expressly consent to receive recurring automated marketing messages from Black Moon Cosmetics at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. SMS consent is not shared with third parties or affiliates for their own marketing purposes.


How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@blackmooncosmetics.com or mailing us at:
Black Moon Cosmetics
P.O. Box 10313 Burbank California US 91510 

SECTION 3 - WHAT DO WE DO WITH THE INFORMATION WE'VE COLLECTED?

We may use your information for various purposes including the following: Identifying your product and service preferences, providing personalized content and ads and informing you of new or additional information, products and services that may be of interest to you. Responding to your requests for information, prevent any fraudulent activity, verify your identity, process your payments, send you e-mail communications such as e-newsletters, product surveys, and customer satisfaction surveys. 

We may also use information collected through cookies, pixels, and similar technologies to better understand customer preferences, improve website functionality, measure advertising performance, and provide personalized content and advertisements.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We may disclose personal information to service providers and business partners who perform services on our behalf, including website hosting providers, payment processors, email and SMS marketing providers, shipping carriers, analytics providers, and advertising partners.

These providers may include Shopify, Stripe, PayPal, Klaviyo, Meta, Google, TikTok, DHL, USPS, and other vendors necessary to operate our business.


SECTION 5 - DATA STORAGE SECURITY

Your data is stored on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then your credit data is stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). 
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.


SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers here: Stripe; Paypal; ShopPay; Google Pay; Facebook Pay.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
If you access third-party websites or services, those services are governed by their own privacy policies.


Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

In the event we become aware of a security incident affecting personal information, we will investigate the matter promptly and provide notifications as required under applicable law.

SECTION 8 - COOKIES

We use cookies, pixels, tags, web beacons, and similar technologies to operate our website, remember user preferences, analyze website traffic, and support advertising and marketing efforts.

Some cookies may be placed by third-party providers, including Shopify, Google, Meta, TikTok, and Klaviyo.

Certain states provide consumers with the ability to opt out of targeted advertising activities. Consumers may exercise available opt-out choices through browser settings, advertising preference tools, or any cookie preference mechanisms made available on our website.

At this time, our website does not respond to browser "Do Not Track" signals.


SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 11 – PRIVACY RIGHTS

Residents of certain states may have rights regarding their personal information, including the right to:

• Know what personal information we collect and how it is used.

• Access personal information collected about them.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Obtain a copy of personal information in a portable format.

• Opt out of certain targeted advertising activities where applicable.

• Appeal decisions regarding privacy requests where permitted by law.

To exercise any of these rights, please contact us at sales@blackmooncosmetics.com.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us directly at sales@blackmooncosmetics.com or by mail at
Black Moon Cosmetics
[Re: Privacy Compliance Officer]
P.O. Box 10313 Burbank California US 91510