Updated: May 23, 2023
SECTION 1 - WHAT INFORMATION DO WE COLLECT?
We collect information you provide to us such as: your first and last name, billing and shipping address, credit card and/or debit card number, banking or other financial information, email address, and gender or gender identification. If you are a part of our rewards program, your birthdate and order history. We also may collect social media information, such as social media handles, content and other data shared with us through third-party features that you use on our website and other services (such as tools, payment services, widgets and plug-ins offered by social media services like Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us).
We may also obtain Personal Information from you where you expressly provide us with the information via e-mails with you, letters, telephone calls or other communications from you, information provided via support services, web forms or inputs/uploads into our website, documents you have provided to us in connection with your orders and/or employment applications.
Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of our website and services.
Like many businesses, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with our website or services (herein “Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (herein “Device”) whenever you visit or interact with our website or services. Usage Information may include:
- Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
- Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
- Referring and exit web pages and URLs;
- The areas within our website and services that you visit and your activities there, including remembering you and your preferences;
- Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
- Your Device characteristics; and
- Certain other Device data, including the time of day you visit our Site or Apps or other information used to provide analytics or other usage information.
For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
What about Express Consent?
Express consent is required for SMS. If you opt and consent to receiving marketing via SMS, rest assured, we do not share or sell any data or information collected to any non-affiliated third parties. This practice is prohibited by law.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Black Moon Cosmetics
P.O. Box 10313 Burbank California US 91510
SECTION 3 - WHAT DO WE DO WITH THE INFORMATION WE'VE COLLECTED?
We may use your information for various purposes including the following: Identifying your product and service preferences, providing personalized content and ads and informing you of new or additional information, products and services that may be of interest to you. Responding to your requests for information, prevent any fraudulent activity, verify your identity, process your payments, send you e-mail communications such as e-newsletters, product surveys, and customer satisfaction surveys.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 - DATA STORAGE SECURITY
Your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then your credit data is stored. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers here: Stripe; Paypal; ShopPay; Google Pay; Facebook Pay.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us directly at firstname.lastname@example.org or by mail at
Black Moon Cosmetics
[Re: Privacy Compliance Officer]
P.O. Box 10313 Burbank California US 91510